Whether you are a first-time visitor or returning to ca-stake.net, this guide covers the essential features you need to know. We walk you through the prerequisites, sign-up process, wagering mechanics, licensing, payment methods, and support options, all with practical examples and clear explanations.
Prerequisites
- You must be at least 18 years old (or the legal gambling age in your jurisdiction).
- A valid email address is required for account registration and verification.
- You need a government-issued ID (passport, driver’s license, or national ID card) for the KYC process.
- Access to a stable internet connection — the platform works best on modern browsers (Chrome, Firefox, Edge) or as a mobile-optimized website.
- A payment method: credit/debit card, e-wallet (Skrill, Neteller), bank transfer, or cryptocurrency (Bitcoin, Ethereum, Litecoin).
- Basic understanding of betting odds and wagering terms — we explain these in the guide.
Step-by-Step Sign-Up
- Go to the Stake website and click the “Register” button, typically located at the top-right corner.
- Enter your email address and create a strong password (at least 8 characters with a mix of letters, numbers, and symbols).
- Select your preferred currency from the list (fiat or cryptocurrency).
- Agree to the Terms and Conditions and confirm you are of legal age.
- Check your email inbox for a verification link — click it within 24 hours.
- Complete your profile by providing your full name, date of birth, and residential address.
- Optionally, enable two-factor authentication (2FA) under Security Settings for extra protection. Use an authenticator app like Google Authenticator or Authy.
How Wagering Works
Wagering refers to the requirement to bet your bonus amount a certain number of times before you can withdraw any winnings. The formula is straightforward:
Wagering Requirement = (Bonus Amount) × (Wagering Multiplier)
Example 1 – Standard Bonus: You claim a 100% match bonus up to €500. You deposit €200 and receive a €200 bonus. The wagering requirement is 35x the bonus.
Calculation: €200 × 35 = €7,000. You must place bets totaling €7,000 (not counting losses) before you can withdraw bonus winnings. Note: Only bets placed on eligible games count — usually slots contribute 100%, while table games may contribute 10-20%.
Example 2 – Free Spins with Wagering: You get 50 free spins worth €0.20 each, total free spin value = €10. The wagering multiplier is 40x the winnings from free spins. Suppose you win €50 from the spins. Wagering requirement = €50 × 40 = €2,000.
Example 3 – Deposit Bonus with Stake Bet: You make a deposit of €100 and receive a €100 bonus (100% match). Wagering is 30x (bonus + deposit). That means (€100 deposit + €100 bonus) × 30 = €6,000. You must complete €6,000 in stake bet turnover before withdrawing.
Important: Always check the maximum bet allowed while wagering — usually €5 per spin or €10 per hand. Exceeding this voids the bonus. Also, game contributions vary: slots often count 100%, video poker 50%, and blackjack 10%.
Licence & Player Protection
Stake operates under a Curacao eGaming license (No. 1668/JAZ). This regulatory body sets rules for fair play, secure transactions, and responsible gambling. While Curacao-licensed casinos do not deduct tax at source, you as the player are responsible for reporting and paying any local income tax on winnings, depending on your country of residence. For example, players from Finland or Sweden must declare gambling gains if they exceed certain thresholds. Always consult a tax professional for your specific situation.
Player protection measures include SSL encryption for all data transfers, mandatory KYC (Know Your Customer) checks before withdrawals, and self-exclusion options if you need a break. The platform also promotes responsible gambling with deposit limits and reality checks.
Money In, Money Out
Deposits are instant for most methods — credit cards, e-wallets, and cryptocurrencies process within seconds. Withdrawals are processed quickly for crypto (often under 15 minutes), while fiat withdrawals may take 1–3 business days due to bank processing times.
Worth Knowing
| Payment Method | Deposit Speed | Withdrawal Speed | Minimum Amount |
|---|---|---|---|
| Bitcoin | Instant | Under 15 minutes | €10 equivalent |
| Visa/Mastercard | Instant | 1–3 business days | €20 |
| Skrill / Neteller | Instant | Under 24 hours | €10 |
| Bank Transfer | Instant (online) | 2–5 business days | €50 |
Note: All deposit and withdrawal methods are subject to the platform’s currency conversion rates if you use a different currency than your account base.
Support Guide
Here are five common support scenarios and their typical resolutions:
- Forgotten Password: Click “Forgot Password” on the login page, enter your registered email, and follow the reset link sent to you. If you don’t receive it, check your spam folder.
- Deposit Not Credited: First, verify the transaction is confirmed on the blockchain or bank statement. If it shows as completed, contact live chat with the transaction ID. Support usually resolves this within 30 minutes.
- Withdrawal Pending Long Time: Withdrawals are manually reviewed once per day for KYC compliance. If pending more than 48 hours, contact support via email with your username. Crypto withdrawals are faster than fiat.
- Bonus Not Activated: Ensure you clicked the bonus toggle before depositing. Some bonuses require a promo code. If you missed it, chat with support — they may reinstate it once per account.
- Account Verification (KYC) Delay: Upload clear, legible copies of your ID and proof of address. If rejected, check the reason in your account messages. Re-upload with correct lighting and no glare. Verification usually completes within 24 hours.
Common Questions
What is the minimum age to play at Stake?
You must be 18 years old or the legal gambling age in your country, whichever is higher. Some jurisdictions require 21.
Can I change my currency after signing up?
No, you cannot change the base currency of your account after registration. Choose carefully at sign-up. However, you can deposit and withdraw in other currencies, and the system converts them at the current rate.
How do I claim a bonus?
Navigate to the Promotions page, choose an active offer, and click “Claim Now”. Some bonuses require a promo code — enter it during deposit. Always check the wagering requirements before claiming.
Is there a mobile app?
Stake does not have a dedicated app in the Google Play or Apple App Store. Instead, you can access the mobile-optimized website directly from your browser. Save it to your home screen for quick access; it works like a progressive web app (PWA).
How long does a withdrawal take?
Crypto withdrawals are processed within 15 minutes after manual approval. Fiat withdrawals (bank transfer, card) take 1–3 business days. E-wallet withdrawals are usually processed within 24 hours.
What documents do I need for verification?
You typically need a color copy of your government-issued ID (passport or driver’s license) and a recent utility bill or bank statement showing your name and address. The bill must be dated within the last 3 months.
Can I set deposit limits?
Yes, under Responsible Gambling settings you can set daily, weekly, or monthly deposit limits. You can also set a loss limit or session time limit. These can be reduced immediately but take 48 hours to increase.
What happens if I breach the bonus wagering terms?
If you exceed the maximum bet allowed (usually €5 per spin) or play restricted games during wagering, the bonus and any winnings will be forfeited. Always read the full terms of the bonus.
Closing: Armed with this knowledge, you can approach the platform confidently. Follow the steps, respect the wagering rules, and use the support options if needed. Always gamble responsibly and set limits that suit your budget.
